Accessibility at our venues

Arrival and moving around the premises

• Two accessible parking spaces are located next to the electric vehicle charging point. Parking is free of charge in both accessible and standard parking spaces with a valid disabled parking permit. The permit must be displayed clearly on the dashboard. The spaces are clearly marked.
• Automatic entrance door (door width 895 mm, threshold ramp height 40 mm)
• Accessible service counters
• Illuminated row numbers and steps
• Handrails in the auditorium stairways

Lift

Accessible lift (lift door width 890 mm, lift car 1410 x 1000 mm).

Accessible toilets

An accessible toilet is located in the entrance foyer on both the stalls and balcony levels, one on each floor.

For people with visual impairments

Tactile warning tiles at the top of the stairs indicate the presence of stairs. A continuous metal guidance strip in the floor leads from the entrance to the cloakroom and auditorium. The edges of the steps are also marked with contrasting strips.

Hearing loops

A hearing loop is available in the stalls and balcony seating areas. The hearing loop has been tested in accordance with the IEC60118-4:2014 standard, and coverage maps are available on the Kuulokuvat.fi website:
Main Stage stalls
Main Stage balcony

Wheelchair spaces

• Four wheelchair spaces at both ends of row 14 in the stalls (2 + 2), with electrical outlets
• Four wheelchair spaces on both sides of the balcony (2 + 2), with electrical outlets

Free Wi-Fi network “Guest HKT”.

Arrival and accessibility

• Two accessible parking spaces are available next to the electric vehicle charging point. Parking is free of charge in both accessible and standard parking spaces with a valid disabled parking permit. The permit must be displayed clearly on the dashboard. The spaces are clearly marked.
• Automatic entrance door (door width 895 mm, threshold ramp height 40 mm)
• Accessible toilet in the entrance foyer
• Accessible service counters

Lift

Accessible lift (lift door width 870 mm, lift car 1480 x 1060 mm).

Accessible toilets

There is an accessible toilet in the entrance foyer and another in the lower foyer.

For people with visual impairments

Tactile warning surfaces at the top of the stairs indicate the proximity of the stairs, while a continuous metal guidance strip in the floor leads from the entrance to the cloakroom and auditorium. The edges of the steps are also marked with contrasting strips.

Induction loops

An induction loop is available on the Small Stage. The induction loop has been tested in accordance with the IEC60118-4:2014 standard, and a coverage map is available on the Kuulokuvat.fi website:
Small Stage

Wheelchair spaces

Wheelchair spaces are located at both ends of row 7 (2 + 1 spaces), with electrical outlets available.

Wireless network: “Guest HKT”.

Access and mobility within the venue

• An accessible parking space is available in the car park. Parking is free with a valid disabled parking permit, both in the accessible parking space and in standard parking spaces. The permit must be clearly displayed on the dashboard. The spaces are clearly marked.
• Automatic doors (external door width 870 mm, internal door width 890 mm)
• Accessible service counter

Front-of-house staff are informed in advance by the box office of any wheelchair users attending the performance and will assist them in accessing the auditorium.

Lift

Stairlift, maximum weight 300 kg. Staff will assist with using the lift.

Accessible toilets

Accessible toilet

Wheelchair spaces

Wheelchair spaces are located in the stalls at the ends of rows 10 and 11 (4 in total).

Induction loops

An induction loop is available in the balcony seating area. The induction loop has been tested in accordance with the IEC 60118-4:2014 standard, and coverage maps are available on the Kuulokuvat.fi website:

balcony

Lift

Accessible lift. The front-of-house staff are notified in advance by the box office of wheelchair users attending the performance and will assist them in reaching the auditorium.
Lift dimensions: door width 90 cm and lift car depth 160 cm

Accessible toilets

Accessible toilet

Wheelchair spaces

The auditorium has four wheelchair spaces. Two are located at either end of the back row (12), one on the left and one on the right. There are also two restricted-view wheelchair spaces at the sides of the auditorium, one on each side.

Our front-of-house staff are notified in advance by the box office of any wheelchair users attending the performance and will assist them in accessing the auditorium.

Accessible toilets

An accessible toilet is located on the lower ground floor.

Wheelchair spaces

There are two wheelchair spaces in the auditorium. They are located at the left-hand end of row 8 in the stalls, immediately inside the auditorium entrance.

The accessible entrance, with lift access to the theatre’s lower ground floor and auditorium, is located at Eerikinkatu 2.

To take the lift from street level down to the auditorium, please call 050 463 7751 / 050 4216 918. A member of our front-of-house staff will meet you outside and assist you with the lift. The numbers are available from one hour before the performance.

Please note that the lift only provides access to the theatre’s lower ground floor, where the stalls are located. Unfortunately, the intermediate floor, where the foyer is located, is not accessible.

Interval refreshments can be served on the lower ground floor.

Hearing loops

The hearing loop operates in the stalls and balcony. It has been tested in accordance with the IEC60118-4:2014 standard, and coverage maps are available on the Kuulokuvat.fi website:
Stalls
Balcony

Wheelchair spaces and companion tickets

Tickets can only be booked through the theatre’s own box office, tel. 09 39 4022. Companion tickets are free of charge.

Sign language interpretation

Sign language interpretation can be arranged by prior agreement with the theatre. If necessary, the theatre will help the interpreter prepare for the assignment.

Audio description

Visually impaired audience members (approximately 20 people) can listen to the audio describer through headphones. Näkövammaisten kulttuuripalvelu rents out audio description equipment. The equipment provider will handle the practical arrangements. If necessary, the theatre will help the audio describer prepare for the assignment.

Kuulokuvat.fi

The induction loop has been tested in accordance with the IEC60118-4:2014 standard, and coverage maps have been published.
You can check the coverage via this link.

You can read the accessibility statement for this website

Box office tel. (09) 3940 22, info@staging.hkt.fi